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How to make deliveries more convenient and transparent?

As we are living in a Just in Time society, 5 students from ESCP Business School did not understand how it was possible that there were so many delays with deliveries. Moreover, they believed that traditional couriers was not efficient at all (they are too expensive and delivery tracking are not clear)

Thanks to the “Design Thinking” method, G. Bertazzolo, A. Colongo, N. Marchand Agnese and G. Bernini developed an innovative solution to solve these issues.

The following video is presenting their propositions: